Founding Member

Crisis Services serving Buffalo and Erie County

When a crisis occurs there is an emotional and physical impact to one’s well-being. As a crisis first responder, I have seen firsthand the impact of not dealing with crisis and trauma can have on a person’s sense of self, purpose and belief in happiness and hope. We are honored to be a part of this collaborative team of agencies working to address stigma in Erie County. Our goal is to ensure we have a competent community to ensure everyone feels safe to reach out for help and not struggle alone. We want the community to know we care, we are here and you are never alone.
Jessica C. Pirro | 
Chief Executive Officer

About the Organization

Crisis Services is dedicated to promoting the health, safety and well being of the community through prevention, education, immediate intervention and access to community wide resources 24 hours a day. Crisis Services is the most comprehensive crisis center in upstate New York providing immediate response to the community through the following program services: 24 Hour Hotline Services, Emergency Mobile Outreach Services, Trauma Response Services, Mobile Transitional Support Services; Advocate Program services for survivors of rape, domestic violence and elder abuse. Crisis Services also oversees the Police Mental Health Coordination Project, Rape Crisis Advisory Committee, Crisis Intervention Training Project for law enforcement and administrative home of the Suicide Prevention Coalition of Erie County.